Deluxe Quadruple Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
H10 Puerta De Alcala 4 Sup
A contemporary stay in the heart of Madrid, steps from Retiro Park and a short stroll to the city's main sights.
- Rooftop pool with city views
- 5-minute walk to El Retiro Park
- Modern rooms with soundproofing
8.7
Great
3136 reviews
Booking.com 8.7 · 3136 reviews
About
H10 Puerta De Alcala 4 Sup
H10 Puerta De Alcala 4 Sup sits on Calle Alcala, a five-minute walk from the expansive El Retiro Park. The 4-star property pairs a contemporary design with a rooftop swimming pool and solarium, offering views over the city. Guests consistently praise the location, rating it 9 out of 10, and the helpful, friendly staff.
Rooms are modern and well-appointed, with amenities like air conditioning, a coffee machine, and soundproofing. The rooftop bar and plunge pool are highlights, while the hotel also provides a range of services including 24-hour reception, room service, and a business centre. Note that the hotel is strictly no-smoking and does not allow pets.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional location — Guests rate the location 9/10, with Retiro Park a 5-minute walk away and the metro and bus stops just outside.
- Rooftop pool and terrace — The rooftop plunge pool and bar offer city views, frequently praised in reviews as a highlight.
- Modern, comfortable rooms — Rooms are described as new-fashioned and well-furnished, with amenities like air conditioning, coffee machines, and soundproofing.
- Friendly and helpful staff — Multiple reviews highlight the excellent personnel and their willingness to resolve issues.
–
Worth weighing
4 to weigh- Street noise on lower floors — Some rooms facing the street can be noisy, especially on lower floors, though staff are willing to relocate guests.
- WiFi is not included — One guest reported WiFi costs about 70 euros per week, which may be steep for some travellers.
- Breakfast is pricey — The in-house breakfast is around 17 euros, while nearby bars offer cheaper alternatives.
- Rooftop can get crowded — The rooftop terrace, while beautiful, can feel a little crowded at peak times.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room Terrace
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Standard Double or Twin Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Standard Double or Twin Room View
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Deluxe Double Room Terrace
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Superior Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Essential Double Room
- 1 Double bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Infinity pool
- Rooftop pool
- Plunge pool
- Seasonal outdoor pool
- Solarium
- Sun loungers
- Sun terrace
- Pool with view
- Shallow end
- Open-air bath
Food & Drink
- Restaurant
- Poolside snack bar
- Snack bar
- Coffee shop
- In-room breakfast
- Special diet menus
- Welcome drink
Services
- 24-hour reception
- 24-hour security
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Luggage storage
- Car hire
- Tours/Ticket assistance
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Coffee machine
- Ironing facilities
- Free toiletries
- Safe deposit box
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 3,136 reviews
Booking.com · 8.7 · 3136 reviews
8.7Verified guest“Great staff and modern rooms with luxurious bathrooms. The location is fantastic – close to the park, metro, restaurants, and shops.”
8.7Verified guest“Superb location next to Retiro, with a lovely terrace and small pool.”
8.7Verified guest“The bed was a bit protruding, but the roof terrace with views over the city park was beautiful, though a little crowded.”
8.7Verified guest“Well-equipped hotel. The rooftop bar and pool offer great views. Rooms are nicely furnished, and the bathroom has shower gel and shampoo.”
8.7Verified guest“Very modern and clean hotel. Staff were very friendly.”
8.7Verified guest“Excellent location near the city centre, with the metro and bus stop to Puerta del Sol right outside. Rooms are fine for business travellers. WiFi from Swisscom costs about 70 euros per week. I had breakfast at a nearby bar for 4 euros instead of the hotel's 17 euros. Overall, I recommend it.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Retiro Park: A 5-minute walk away, this vast 19th-century park is perfect for a stroll or a picnic.
Puerta del Sol: About a 20-minute walk or a short bus ride from the hotel, this central square is a hub of activity.
El Estanque Grande: The large pond in Retiro Park is just a short walk away, offering boat rides and scenic views.
Alcala, 66, Madrid, Community of Madrid, 28009, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 101 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, parking is available, and there is also an electric vehicle charging station on site.
Are pets allowed?
No, pets are not allowed at this property.
Is there a pool?
Yes, there is a seasonal outdoor rooftop pool, including an infinity edge and a plunge pool, open in good weather.
Does the hotel offer airport transfer?
The hotel does not list airport transfer as an amenity, but car hire and tour/ticket assistance are available.
The bottom line
A well-located, modern hotel ideal for a city break, offering comfort and a rooftop retreat – though be mindful of potential street noise and extra costs for WiFi and breakfast.
8.7Based on 3,136 guest reviews and a rating of 8.7.
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